Social Work Practice Manager

ABOUT MARIONLIFE

MISSION
MarionLIFE Community Services is a not-for-profit community organisation that strives to provide meaningful, flexible and responsive care, support and pathways to individuals and families in need.

VISION
We aim to express the love of God through relationships and services that enrich lives, maximise independence and provide hope.

VALUES
Inspired by the Christian faith, MarionLIFE is committed to:

1. Compassion: We demonstrate genuine care for all people and are committed to truly hearing, appreciating and serving our community without judgement.
2. Connection: We seek to be a warm and welcoming place that fosters belonging through friendship, contribution and collective care.
3. Community-led: We recognise the resilience, resources and capacity of our local community. Our role is to champion the use of these strengths to bring lasting transformation.
4. Collaboration: We value partnerships, meaningful stakeholder engagement, and working with local networks, community groups, schools, businesses, and churches to build our collective capacity.
5. Inclusion: We welcome people from all walks of life and seek to create safe and accessible spaces where everyone’s voice is heard, their contributions are championed, and all stories are valued.
6. Integrity: How we do our work matters. We demonstrate integrity in all aspects of our work from interactions in the community with neighbours, groups and other stakeholders to governance and financial management

ABOUT THE ROLE

Primary Tasks

• Demonstrate the organisation’s Mission, Vision and Values in work tasks.
• Provide a non-judgmental approach in work tasks.
• Provide transparency and forewarning to line manager relating to work.
• Annually read, with evidence of this as directed, policies and procedures of organisation.
• Work towards identified KPIs as identified by the Board Planning Day: Strategic Plan and Business Plan, within scope of role.
• Other tasks within scope of role as reasonably required or directed.
• Higher duties may be required upon request.
• Manage the review and implementation of systems, programs and procedures to reflect best Social Work practice at the organisation, providing support to staff and volunteers. This may involve designing tools for this purpose, with final versions requiring line manager approval.
• Support the development and reviews of organisation’s staff and volunteer handbooks, with a focusing on supporting team to practice a supportive person-centred and strengths-based approach, empathy, inclusion and deep listening for referrals. Final version/s requiring line manager approval.
• Manage and support relevant program staff with the implementation and reviewing of internal Program Framework, community needs analysis, community engagement, and evaluation mythology across existing, and any new, Programs (that are approved to commence).
• Managing data collection and entry, and compliance to funding body reporting requirements.
• Working with relevant staff to help facilitate the recruitment, coordination, training and support of volunteers for existing and new Programs.
• Working with the Operations Manager to support the provision of relevant and regular training for, and meetings with, employees, Volunteer Team Leaders and Program volunteers within the scope of the role.
• Manage delegated expenditure across the Programs and abide by funding conditions.
• Within role scope, liaise with relevant partners, stakeholders, forums/networks and contractors.
• Management of approved student placements in accordance with the placement agreement, with support from selected other program staff.
• Support Director as a contact for funding contracts, such as Emergency Relief, Community Neighbourhood Development, and the Community Connections Program (CCP).

Non-Primary Tasks, as needed and as time allows:

• Direct involvement in supporting Emergency Relief may be needed from time-to-time, especially to support the establishment and embedding of Social Work Practice.
• At times, role may include conducting intake, assessment, and goal setting processes with CCP participants when Community Connections Coordinator needs support with caseload.
• Help source funding for the organisation and Programs, e.g., assist grant applications.
• Within the scope of role, support Social Work practice of other site work, for example Elizabeth South Community Centre and CareWorks Noarlunga and Brooklyn Park sites.
• Supporting relevant events e.g., volunteer celebrations and fundraising events.
• With Director approval, role may include supporting other projects and/or establishing of new Programs for people/groups experiencing marginalisation and/or disadvantage.
• Support cross referral and linkages between other MarionLIFE Programs.